What is iCARE?

The onboarding process has been designed to get your business operational as quickly as possible so you can focus on growing.

iCARE is your dedicated support team, dealing with everything you need after you’ve been licensed—from visas to utilities—to get your business up and running quickly.

Two businessmen, one in a suit and one in traditional Arabic clothing, sitting at a table in a conference room full of documents, discussing QFZ investment processes

Two businessmen, one in a suit and one in traditional Arabic clothing, standing together discussing while pointing at a computer screen

iCARE – your integrated setup solution

Upon completion of the initial stage of the onboarding journey with our Business Development team, iCARE takes over the relationship between you and the Free Zones. This transition is seamless and ensures you are in consistent, knowledgeable care at every step of your journey.

iCARE is the only point of contact you need with government authorities, acting as the runner between your business and every government ministry and agency that has a role in issuing the required documentation. Your single point of contact can help your business secure visas, driving licenses and Qatari IDs, as well as getting your bank and utility accounts set up.

An unwavering commitment to investors

iCARE also has a long-term stake in your business’ success in Qatar. That’s why iCARE’s services extend beyond set-up to help maintain and grow your business here in the Free Zones. This covers everything from visa renewals, new permits, or support with customs processes, to relocation and expansion. iCARE is here at every stage in your journey.

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Investor testimonials

Since it started its operations in 2019, Qatar Free Zones has approved projects worth a total of more than one billion USD from a wide range of leading local and global companies focused on the new economy, internet of things, sustainability, IT, big data, communications, transport, logistics, medical services, aviation, cybersecurity, and agritech. Hear what they have to say…

This update to our initial agreement with QFZA is an exciting step forward for our development in Qatar and the Middle East.

Gaussin’s innovation is increasingly recognized in the transportation and logistics industry and our business is gaining momentum, and this agreement will pave the way for long-term cooperation in favor of cleaner vehicles. I wish to thank H.E. Abdul Aziz Al Attiyah, H.E. Ahmad Al Sayed and the team at QFZ for making the assembly of electric vehicles a reality. We have no doubt that, ‘Gaussin Advance Mobility’, will contribute to Qatar National Vision 2030’s goal of making Qatar 100% green and autonomous.

Christophe Gaussin

Chief Executive Officer, Gaussin
DHL Express is committed to growth; investing in QFZ is part of our expansion plans which guarantee that we always stay on top of our market demands

Qatar is on track towards becoming a logistics hub to the world, offering world-class services that are in harmony with our plans for our network. DHL will start its operation at QFZ in the second half of 2020.

Nour Suliman

Chief Executive Officer, DHL Express MENA
The people I’ve worked with are world class and are very focused on business and supporting your business, and the infrastructure investment is incredible.

We’re already partnering our R&D centers with local centers there, and we’re going to build a regional development center that’s going to be integrated with our development centers in US and in Asia. As far as getting talent, its readily available. Our experience so far has been excellent.

Patrick Trippel

President and CEO, Inventus Power